LEGAL NOTICES – MY TOP TOUR

Last updated: July 1, 2026

FIRST.— IDENTIFICATION OF THE WEBSITE OWNER

This website, hereinafter referred to as the “WEBSITE, ” accessible at freetour-granada.com/, , belongs to MY TOP TOUR —MNPQ GESTORES TURÍSTICOS, S.L.—, a Spanish company with Tax ID Number (CIF) B19650613 and registered office at , Calle Francisco Grande Covián, 20, Postal Code 18100, Armilla, Granada, Spain, , registered in the Granada Commercial Registry, Volume 1644, Book 0, Folio 38, Page GR-50771, 1st entry.

For the purposes of notifications, MY TOP TOUR designates the following address: Avenida Fernando de los Ríos, 31, Postal Code 18100, Armilla, Granada, Spain. Contact information: email soporte@mytoptour.es, ; phone +34 958 53 50 28.

MY TOP TOUR operates as a wholesale and retail travel agency, , dedicated to the brokerage and marketing of tourism services and products, , with identification number C.I.AN-187008-3.

SECOND.- PURPOSE OF THE WEB

MY TOP TOUR makes the following available to the public: the “user” who accesses the WEBSITE will find information about its tourism services , as well as the option to book and pay for said services directly through the channels provided for that purpose, hereinafter referred to as “CONTENT” and “SERVICES. “ The WEBSITE is, therefore, both informational and transactional in nature.

The terms, conditions, and procedures applicable to the electronic contracting of tourism services at are governed by the General Terms and Conditions of Contract at , which form an integral part of this Legal Notice for all purposes.

MY TOP TOUR may modify the content of this Legal Notice at any time . The applicable version will be the one in effect at the time of access, , and the date of the last update will always be indicated at the top of the document .

THIRD – CORRECT USE OF THE SERVICES

The user agrees to use the Services diligently, properly, and lawfully. In particular, and by way of example only and without limitation, the following is prohibited:

1. Using the Services for purposes or effects that are contrary to the law, morality, generally accepted standards of conduct, or public order.
2. Reproducing, copying, distributing, publicly communicating, transforming, or modifying the Services or their content, unless authorized by the owner of the corresponding rights or when permitted by law.
3. Infringe upon any intellectual or industrial property rights of , MY TOP TOUR, or third parties.
4. To use the information obtained through the website to send advertising, direct sales communications, or unsolicited messages directed at a large number of people, as well as to market or disclose such information.

Third-Party Links and Content: The Website may include links to third-party platforms, including customer review management platforms such as Google Business Profile and Trustpilot. MY TOP TOUR does not control nor assume responsibility for the terms, policies, or content of such platforms, which are governed by their respective terms and conditions; however, MY TOP TOUR will endeavor to maintain reasonable consistency between the information published on those channels and on this website.

The user shall be liable for any damages that MY TOP TOUR may suffer as a result of a breach of the foregoing obligations or any other obligations set forth in this document or in applicable regulations.

Minors must use the Website under the supervision and with the consent of their parent or legal guardian, who will be responsible for any purchases or use of the Website made on their behalf. The processing of any personal data that may be collected is governed by the Privacy Policy .

MY TOP TOUR will ensure compliance with current laws and regulations and may, at its sole discretion and in a proportionate manner, suspend the Service or exclude the user from the WEBSITE in the event of reasonable grounds to believe that crimes or misdemeanors defined in the Penal Code have been committed, or in the event of conduct contrary to these terms and conditions that disrupts the operation, image, or reputation of MY TOP TOUR.

SECTION 4. RULES OF CONDUCT IN CUSTOMER SERVICE

Users may contact MY TOP TOUR through its customer service at , available by phone every day of the week from 8:30 a.m. to 8:00 p.m., and by email 24 hours a day at (with no guaranteed response time), provided they adhere to the following code of conduct :

1. No user may impersonate another person or organization. Impersonation may constitute a violation or a crime under the Spanish Penal Code and Civil Code.
2. Disrespectful or offensive language may not be used. Messages containing threats, serious insults, or comments that may be humiliating are not permitted. MY TOP TOUR reserves the right to remove such content and to take appropriate legal action.
3. It is prohibited to use the customer service channel to present, mention, or recommend third-party companies or websites, as well as to engage in marketing activities or send unsolicited communications —”spam”—. MY TOP TOUR may remove such content and the accounts responsible for it, without prejudice to reporting the matter to the competent authorities, including, where applicable, the Spanish Data Protection Agency , when the conduct may constitute a violation of the regulations on unsolicited commercial communications.

Personal data provided through this channel will be processed in accordance with and the provisions of the Privacy Policy.

FIFTH.- ELECTRONIC CONTRACT WITH THE CUSTOMER

All matters relating to electronic contracting between the customer and MY TOP TOUR, —including the purchase process, prices, payment methods, the right of withdrawal and its exceptions applicable to tourism services, cancellations, and other contractual terms— is governed by the General Terms and Conditions of Contract on this website ( ), a document that the user must read and accept ( ) prior to entering into the contract.

SIXTH – APPLICABLE LAW AND JURISDICTION

These terms and conditions are governed by Spanish law. For the resolution of any dispute that may arise in connection with this Legal Notice, the parties submit to the Courts and Tribunals of Granada, Spain, without prejudice to any mandatory jurisdictions that, in accordance with applicable law, may correspond to the consumer based on their place of residence, and without prejudice to the mandatory consumer protection provisions that may apply in the consumer’s country of residence when the consumer is located outside of Spain.

For consumers residing in the European Union, Regulation (EU) No. 1215/2012 will apply— , where applicable—which may confer jurisdiction on the courts of the consumer’s domicile.

CONTACT

• Tax address: Calle Francisco Grande Covián, 20, , Postal Code 18100, Armilla, Granada, Spain.
• Address for service of process: Avenida Fernando de los Ríos, 31, Postal Code 18100, Armilla, Granada, Spain.
• Phone: +34 958 53 50 28 —every day, from 8:30 a.m. to 8:00 p.m.—.
• Email: soporte@mytoptour.es.